Customer Astonishment Handbook Darby Checketts

ISBN: 9780961817077

Published: October 1st 1998

Paperback

150 pages


Description

Customer Astonishment Handbook  by  Darby Checketts

Customer Astonishment Handbook by Darby Checketts
October 1st 1998 | Paperback | PDF, EPUB, FB2, DjVu, AUDIO, mp3, ZIP | 150 pages | ISBN: 9780961817077 | 3.59 Mb

The premise of this user-friendly handbook is that Customer Loyalty is the crowning achievement in any business. It will help you raise the bar for service excellence among your external and your internal customers.

You will learn the secrets ofMoreThe premise of this user-friendly handbook is that Customer Loyalty is the crowning achievement in any business. It will help you raise the bar for service excellence among your external and your internal customers. You will learn the secrets of Customer Astonishment and how to: (a) Solve customer problems faster with less stress, (b) strengthen the spirit of ownership among your associates, (c) become customer need focused in everything you do, (e) demonstrate value added at each step of your process, and generally increase your SUCCESS with PEOPLE in BUSINESS.



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